Custom Services

We export our outdoor fitness equipment to a wide range of countries worldwide, including North America, Europe, Asia, Oceania, and the Middle East. We have established long-term partnerships with clients across various markets, and our experienced team is equipped to handle orders and ensure smooth delivery regardless of your location.

We closely monitor the regulations and standards of each country and adjust our products accordingly. Our equipment has passed multiple international certifications such as CE, ISO, and TUV to ensure compliance with the safety and quality standards of the importing country. Before export, we work closely with our clients to ensure that all necessary documentation and compliance requirements are met.

We work with trusted international logistics companies to ensure that the equipment is handled properly during transportation. All products are rigorously packaged before shipping, using shock-proof, moisture-resistant, and anti-corrosion materials to prevent damage during long-distance transit. We offer various shipping methods, including sea, air, and land transport, and will select the most suitable option based on the client's needs.

The estimated delivery time for exported products depends on several factors, including the destination country, order size, and shipping method. Typically, sea freight takes about 30-60 days, while air freight takes 7-14 days. Once the order is confirmed, we will communicate the specific delivery timeline with the client and provide tracking information to keep them informed of the shipment's progress.

We accept a variety of international payment methods, including wire transfers (T/T), letters of credit (L/C), and PayPal. Transactions are typically conducted in U.S. dollars (USD), but we also accept other major currencies such as euros (EUR) and British pounds (GBP). Payment terms can be negotiated based on the client's needs to ensure a smooth transaction for both parties.

We provide comprehensive after-sales support and warranty services for international clients. Our dedicated international customer service team can offer technical support and troubleshooting via phone, email, or video conference. For warranty-covered issues, we provide free repair or replacement parts, and if necessary, we can dispatch technicians for on-site maintenance.